Shipping Policy
We aim to get your order to you as quickly and safely as possible.
1. Processing Time
Orders are usually processed and dispatched within 1–2 business days.
Orders placed on weekends or public holidays will be processed the next business day.
2. Delivery Times
We ship Australia-wide using trusted courier and postal services.
Standard delivery is typically 3–7 business days depending on your location.
Rural or remote areas may take longer.
3. Shipping Rates
Shipping costs are calculated at checkout based on order weight, size, and destination.
From time to time, we may offer free shipping promotions — these will be clearly advertised on our website.
4. Tracking Your Order
Once dispatched, you will receive a shipping confirmation email with tracking details so you can follow your order’s progress.
5. Delays & Issues
While we work closely with our delivery partners, delays can occasionally occur due to weather, high demand, or other unforeseen circumstances.
If your order is significantly delayed, please contact us at info@aussielawnruralsupplies.com and we will assist in tracking it down.
6. Damaged or Missing Items
If your order arrives damaged or incomplete, please notify us within 7 days of delivery, including photos of the packaging and items, so we can investigate and resolve the issue promptly.
Contact Us:
info@aussielawnruralsupplies.com